Help Center
FAQ
1. General questions
1.1. What is in.bounz?
in.bounz is an extension (app) for your Salesforce CRM system. With in.bounz, email messages that arrive in your inbox can be automatically imported into your Salesforce system.
This way you can automate numerous processes in almost all your departments - from accounting to sales - based on emails.
1.2. Is in.bounz the right solution for my processes?
in.bounz is the right solution for you if...
...you are using Salesforce.
...you use Gmail, Office365 or another IMAP-supported email provider.
...you want to automate your inbound email processes.
1.3. Can I use in.bounz for shared mailboxes?
Yes, you can also use in.bounz for shared mailboxes, such as a support@ or application@ mailbox.
2. Funktionen
2.1. Wie viele Lizenzen sind notwendig, um das automatisierte Erzeugen von Datensätzen freizuschalten?
Damit du die Funktion der automatisierten Erstellung und Aktualisierung von Datensätzen in Salesforce nutzen kannst, ist die Buchung von mindestens zehn in.bounz-Lizenzen nowendig.